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Student Assistant Resource Guide: Work Expectations

Work Expectations

  • Our number one priority is serving our clients to the best of our ability.
  • Professionalism, respect, compassion and courtesy are expected when dealing with patrons and fellow staff. As a staff member, you are a representative of the Library and how you deal with patrons will reflect on the Library's reputation.
  • Punctuality.
  • Timely arrangement and notification of shift changes.
  • Careful, accurate work.
  • Must be organized, self-motivated and efficient.
  • Ability to work independently, follow instructions, cooperate and use common sense.
  • Ability to work well with others in a team setting, good interpersonal skills
  • Ability to work under constant interruption.
  • Flexibility (availability when shifts are altered; extended shifts; availability to work additional shifts).
  • Activities such as class work, recreational reading, personal business, including cell phone calls and socializing to an unreasonable degree while on duty, are not permitted. This includes checking any e-mail accounts, social media, and any other use of the internet unrelated to library duties.
  • Use of headphones and ear buds are not permitted at any service desk. One ear bud may be worn while shelving, at the Supervisor's discretion.

Breaks

Coffee & Meal Breaks

Shift Length 3 hours 3.5 to 4.5 hours 5 to 7 hours 7.5 to 8.5 hours
15 minute coffee break(s) - paid None 1 1 2
30 minute meal break - unpaid None None 1 1
Paid hours 3 hours 3.5 to 4.5 hours 4.5 to 6.5 hours* 7 to 8 hours*

*Shift Length minus 30 Minute Unpaid Meal Break = Paid Hours

Personal Appearance

There is no set dress code, however, please keep in mind that when you are at work, you are a representative of the Library.

Section 96(1) of the Saskatchewan Occupational Health and Safety Regulations states that "an employer or contractor shall ensure that a worker uses footwear that is appropriate to the risks associated with the worker’s place of employment and occupation". Closed-toed shoes must be worn while shelving.